Cracks, color differences, and trachoma appeared in many places on the wall.
I reworked it four or five times, but still no improvement;
The bathroom tiles were installed twice,
The floor tiles in the living room are also uneven;
The bathroom uses discontinued ceramic tiles and wall tiles that cannot match the floor tiles and are irregular;
The bathroom tiles are seriously hollow
……
Recently, many home decoration companies have been exposed to inferior decoration, including many well-known decoration companies and Internet home decoration platforms.
Shoddy decoration, some owners were collectively cheated
Qijia.com is suspected of frequently promoting low-quality home improvement companies
01
On May 17, Mr. Yang, a citizen of Baoji, Shaanxi Province, reported to the media: In a new house that had just been renovated for half a year, the bathroom tiles were seriously hollowed out, the stove had cracks, the decoration company could not be reached by phone, and the construction company was not paying attention.
It is reported that at the end of April last year, Mr. Yang handed over the house to Baoji Runzhai Decoration Co., Ltd. for decoration, and signed a quality warranty card, stipulating that "the warranty period is from the date of completion and acceptance, and the decoration project warranty period is two years. ". The project was completed in mid-October. The above-mentioned problems were discovered when I moved in in May this year. The decoration company lost contact and defaulted on payment to the construction party.
▲The quality warranty card signed by Mr. Yang and the decoration company.
The local Municipal Supervision Bureau responded: There were 18 complaints involving the company, with renovation costs of nearly 400,000 yuan, and the largest household had 118,000 yuan.
02
In contrast, Mr. Jiang, the owner of Guangxi who chooses to believe in big brands, still cannot escape the fate of being "cheated".
On May 19, Mr. Jiang reported to Consumer Reports that the decoration project he had signed with Guilin Opel Furnishings Co., Ltd., the official authorized dealer of Oppein's brand Opel, had been put on hold for no reason. Already spent nearly 190,000 yuan. So far, only water, electricity and ceramic tile projects have been done. It was originally promised to deliver the house in 120 days. Now the construction period has passed, the decoration work has suddenly stopped, and the house delivery is far away.
▲The quality of the completed decoration is worrying.
Not only that, Mr. Jiang reported that the decoration quality of the completed part has also been criticized. "The workmanship standards are very poor. The bathroom tiles have been laid twice, the living room floor tiles are also uneven, and there are also problems with water and electricity lines, etc. The quality of the entire decoration process is very poor." Mr. Jiang said that there are at least 10 people in the same community alone. The same problem arises for multifamily property owners.
Oppein responded: "Oppein's headquarters does not have decoration business. This is the decoration business within the store's own business scope."
03
Internet home decoration was once considered one of the main channels for home decoration. In China, Internet home decoration platforms such as Tubatu, Qijia.com, iSpace, Linghang ejia, and home decoration estation were also born.
However, Mr. Yin, a Beijing owner recommended by an Internet home decoration platform for decoration, has been quite worried recently.
At the end of September 2020, Mr. Yin carried out renovations through Beijing Jinsheng Tianheng Architectural Decoration Engineering Co., Ltd. recommended by Qijia.com. Not only was the project inferior, but there were also problems such as constant additions and delays. It lasted more than 7 months and was overdue for more than 4 months. Still no hope of staying.
▲The decoration construction contract signed by Mr. Yin and the decoration company.
It is reported that the decoration company frequently committed "bad practices" during the construction: cracks, color differences, and trachoma appeared in many places on the wall. It was reworked four or five times, but there was still no improvement; the size of the wooden doors and cabinets were substandard, and the circuit installation was not standardized...< br />
In addition to worrying about the quality, there are constant additions to the decoration project, and a temporary additional labor fee of 1,000 yuan is required just to install imitation wood grain tiles.
Mr. Yin’s experience is not unique. There are endless complaints about the company on the Qijia.com platform. Some owners even complained three times in succession, reflecting that the company used tiles that had long been discontinued during the construction process, and had quality problems such as wall tiles not being able to press onto floor tiles and irregularities.
According to media statistics, as many as 27 consumer complaints against Qijia.com have been queried on the Black Cat complaint platform since 2021.
There are many traps in low-price decoration
Ceramic tile quality is the hardest hit area for inferior home decoration
Mr. Xu from Heze, Shandong Province paid 70,000 yuan in decoration fees, but the building was empty after the decoration company collected the money;
A consumer in Ningbo, Zhejiang recently complained about various unreasonable price increases of Shengdu Decoration on "Ningbo Minsheng e-Point";
An owner in Zhengzhou, Henan Province complained that less than a year after the renovation by Henan Wuge Decoration Engineering Co., Ltd., cracks appeared in many places in the house, tiles fell off, and the floor became warped...
Recently, there have been numerous complaints about home improvement and decoration companies.
With the increasing demand of consumer groups for high-quality home life, the home decoration/renovation channel is growing rapidly. However, the increasingly fierce industry competition has also exposed many problems. Complaints about house decoration have skyrocketed. According to Chinese Consumer According to statistics from the Consumers Association, among the hot spots of consumer complaints in 2020, decoration material quality issues are far ahead, with nearly 100,000 decoration complaints nationwide.
Since 2018, incidents of “running away” by home decoration companies/complete decoration companies have broken out across the country, including many well-known chain home decoration brands. "Ceramic Information" inquired and learned that since 2021 alone, there have been no less than 10 cases of home decoration companies running away in the newspapers.
Behind this, except for a small number of chain home decoration platforms that aim to "make money", most of the companies that have been frequently complained and run away are because of low-priced and inferior decoration.
"Ceramic Information" summarized many cases published in the newspapers and found that home decoration companies that were complained about or even ran away often had the following problems:
☞ 1. Use low-cost decoration prices, or even use marketing gimmicks such as "all-inclusive", "fixed-price" and "free decoration" to attract consumers to sign decoration contracts, but do not agree on decoration materials, specifications, decoration effects and deadlines, etc. Later consumption Readers raised questions and waited for opportunities to increase prices;
☞ 2. It is not uncommon to cut corners, change brands, and change products; especially for ceramic tiles, even if the brand, specifications, and colors of the tiles are agreed upon, they are still secretly changed during laying. Since it is difficult for ordinary consumers to judge the quality of the tiles at the moment, it is difficult to It was found that the quality of ceramic tiles has also becomeThe hardest hit area among the main decoration materials;
☞ 3. There is no professional decoration team and the construction quality is poor.
The existence of low-quality home decoration companies is not only a "pit" for consumers, but also makes material suppliers, including ceramic tile manufacturers, treading on thin ice in the process of developing home decoration and decoration channels.
(The article is reproduced from Ceramic Information)
